A self-checkout counter at Home Depot recently irritated a customer to the point that she left her purchases and exited the store. The machine at the self checkout counter insisted to asking several personal questions, that could not be bypassed. Questions such as the residential zip code, whether the purchases were for home or business use and so on. Home Depot officials confirmed the error occurred but put it down to a computer glitch. They added that consumer feedback was usually taken once a year, but not normally in the spring when it was the busy season for the store. The fact is that no one wants to go through a survey right before purchasing their items, unless you going to offer a 20% discount for 10 minutes of their time. Think about it Home Depot, you’re sure to get lots of feedback this way!